At HowBottle, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your order, our returns and exchanges policy is designed to be as simple and hassle-free as possible.

Return Policy

We offer a [x]day return policy for unused and undamaged products. If you are not completely satisfied with your purchase, you may return it within [x] days of the delivery date for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition
that you received it, and in its original packaging.

How to Return or Exchange an Item

Contact Customer Service: Reach out to our customer service team at [email address] or call us at [phone number] to initiate a return or exchange. Please provide your order number and a brief explanation of why you are returning the item.

Receive Return Instructions: Our customer service team will provide you with detailed instructions on how to return your item. You will also receive a return shipping label if applicable.

Package Your Return: Safely pack the item in its original packaging along with any included accessories and documentation. Attach the return shipping label to the package.

Ship Your Return: Drop off the package at your nearest post office or shipping center. If you are using the provided return shipping label, shipping costs will be covered by HowBottle.

Processing Your Return: Once we receive your returned item, we will inspect it to ensure it meets the return criteria. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days. For exchanges, the new item will be shipped out promptly after the returned item has been inspected and approved.

Conditions for Returns and Exchanges

Items must be returned within [x] days of delivery.

Items must be unused and in their original condition.

Items must be returned in the original packaging with all tags and accessories.

Proof of purchase is required for all returns and exchanges.

Non-Returnable Items

Certain items are not eligible for return, including:

Gift cards

Final sale items

Customized products (unless there is a manufacturing defect)

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately at [email address] or [phone number]. We will arrange for a replacement or a full refund, including any shipping costs incurred.

 

Contact Us

If you have any questions about our returns and exchanges policy, please do not hesitate to contact our customer service team. We are here to help and ensure your experience with HowBottle is a positive one.

 

Email: [email address]

Phone: [phone number]

Customer Service Hours: [hours of operation]